Frequently asked questions
Below are answers to frequently asked questions you may find helpful.
Your free razors or samples can be chosen in your cart just before checkout.
You can add one (1) free item for every item in your cart.
Your free item will then be added to your cart. You will be able to repeat this step until you have 1 free item for every product you are purchasing.
After you have completed adding your free item(s) to your cart, click Check Out to review and finalize your order.
Shipping, Delivery & Returns
All orders ship from our Canadian warehouse and take approximately 3-6 business days to arrive, depending on your location. An estimated delivery time is shown at checkout after you enter your postal code.
Shipping rates can vary depending on your province or territory and are calculated at checkout.
Here are the full details of our Shipping Policy.
Yes, we offer free shipping for large domestic orders. Check the top banner to see the current deal on free shipping.
We ship to all 10 provinces and 3 territories. All orders ship daily Monday-Friday from our Canadian warehouse.
We are committed to your satisfaction and offer easy, hassle-free returns. Visit our Returns Policy page for more information.
Our program is free to join! Simply create an account and you will be enrolled into our rewards program. Make sure that you are signed into your account whenever you make a purchase to ensure you receive your points.
You earn points on every dollar spent. There are three tiers, and as you advance, each tier allows you to earn points faster than the previous. You must be signed into your account to earn points on your purchases.
You can see your point balance by logging into your account and clicking the "My Loyalty Points" button in your account dashboard. The Loyalty Rewards Program dashboard will then appear on your screen.
You can redeem points by logging into your account and clicking the "My Loyalty Points" button in your account dashboard. After the Loyalty Rewards Program dashboard appears, click "Redeem" next to the reward you would like to redeem.