Return Policy – Rocky Mountain Barber Company

Return Policy

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At Rocky Mountain Barber Company we take great pride in the products that we make and we want you to have great pride in the item that you purchased. If you are not happy with your purchase, please feel free to return it within 30 days for a full refund.

Return Policy

  • If you are not satisfied with your purchase you may return your purchase to us within 30 days. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
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  • For hygienic and sanitary reasons, and for the safety of all customers, used or opened items cannot be returned.
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  • Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
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  • To complete your return, please contact us.
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  • Once your return request is approved, we will direct you to our self-serve Returns Portal. Once you enter your order details, a pre-paid shipping label will be generated which must be printed and affixed to the box containing your returned items.  

  • Please allow up to 7 business days for us to receive and process your returned item(s). Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

  • If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 1-3 business days.
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  • We offer the refund for the price of the purchased products plus applicable taxes. Shipping charges and taxes on the shipping charges are not refundable.